Shipping policy
Thank you for shopping with kickin We aim to deliver your order safely and on time.
1. Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on Sundays or public holidays will be processed the next working day.
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During sales or peak periods, processing may take slightly longer.
2. Shipping Coverage
We currently ship across India.
For international shipping inquiries, please contact us before placing an order.
3. Delivery Time
Estimated delivery times: 5 To 12 Days
Delivery timelines are estimates and may vary due to courier delays, weather, or unforeseen circumstances.
4. Shipping Charges
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Free shipping
Shipping charges (if any) will be displayed at checkout.
5. Cash on Delivery (COD)
We offer Cash on Delivery on eligible orders.
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Please ensure someone is available to receive the order.
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Repeated COD order refusals may lead to service restrictions.
6. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp to track your shipment.
7. Incorrect Address & Delivery Issues
Customers are responsible for providing accurate shipping details.
If an incorrect or incomplete address is provided:
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Delivery delays may occur
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Additional shipping charges may apply for reshipment
8. Failed Delivery Attempts
Courier partners may attempt delivery multiple times. If delivery fails due to unavailability, the order may be returned to us.
Reshipping charges may apply.
9. Damaged Package
If the package appears damaged at delivery:
✔ Do not accept the package if visibly tampered
✔ Take photos and contact us immediately
10. Delays Beyond Our Control
We are not responsible for delays caused by:
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Natural disasters
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Weather conditions
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Government restrictions
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Courier service disruptions
However, we will assist in tracking and resolving delivery issues.
11. Contact Us
For shipping-related questions:
📧 Email: kickin.business08@gmail.com
📞 Phone/WhatsApp: 7990765773